Wednesday, December 16, 2009

Telemarketing companies

Telemarketing is the fastest growing industry today, and companies are using this in an effort to effect sales. Telemarketing is highly considered throughout the world as an essential tool for communicating directly with an organization’s target market. It helps every company to produce instantaneous results, and it even provides medium and long term support to the sales and marketing strategy of any business or company.

In India, international telemarketing has created a strong base and is considered to be a hub for tele marketing. The major business sector which supports telemarketing companies are Airlines, Finance, and Telecom etc. In India there are few major cities which have big telemarketing companies like Daksh, JP Morgan, E-funds and many more.

Numerous reports have revealed that almost all telemarketing service call centers in India posses a sophisticated integrated voice response system, a database server, as well as automatic call distribution. India has strong base for telemarketing companies because it is supported by cheap labor, large English speaking force, IT industry boom and low capital investment.

With the growing popularity of telemarketing, a number of international companies have set up telemarketing services as well as telemarketing call centers to outsource the company’s customer support and telemarketing services at very low costs. More and more companies today outsource their telemarketing services in an efficient and cost effective manner, and one of the most well-known telemarketing industries in the world that cater to outsourcing a telemarketing service is the India telemarketing industry.

Today, India offers a number of interrelated telemarketing services, aside from offering various telemarketing products in the past few years. Included in the list of India’s telemarketing services are telebanking, direct response television, and customer service management for international banks, software firms, telecom service providers, credit card companies, and other institutions.

Aside from that, there are other well-known telemarketing Offshore Call Center in India, and what tops the list are telemarketing services such as sales lead generation, market research and surveys, database cleaning and updating, third party verification, record verification, telemarketing service fraud detection or prevention calls, continuity sales calls, airline ticketing and reservations, and any kind of message delivery, to mention but a few.

India, as we know, is home to a large English speaking population who are also largely computer literate. The customer service as well as the marketing operators working in India’s telemarketing service Call Centers are trained professionals who posses effective presentation and communication skills.

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