Customer Support improves customer services

To improve upon the customer services and support, the first and foremost step is to reduce churn and cut upon the operational cost. There are numerous products and services which require customer support as ongoing process. To meet the specifications of clients and work within the resources, customer support cell takes necessary steps. These steps include:

Equip your front desk staff with all the necessary information to solve customer problems during the first call itself.

It’s always beneficial to use local language that too in simple and understandable words to make the call as short as possible.

Relevant data should be shared amongst customer care cell and operations, so that they have a fair idea regarding Company’s expenses.

By automating the device management functions and providing self-care options, the call –time can be effectively reduced, thus bringing down operational cost.

Provide in advance all the information about service quality, subscription, billing, balance and other relevant information to avoid such important yet time consuming information on phone.

Customer support services are not only beneficial to the Company, but also to the customer. Through proper Call Center Services, the faults can be identified and secured at customer end only through proper information. Number of calls made to customer support cell will be reduced enormously thereby reducing tensions at customer’s end as well. However, since some problems have to there, so fewer calls will be made to customer support to reduce manpower at the customer support cell. Since the directions are in simple language and are multilingual then customers have comparatively less difficulty. In a way customer is benefitted, in terms of money, time and less frustration.

It’s not the customer and the Company that are benefitted, in fact the front-desk employees are also benefitted in such a way that they have to tackle the problem. Time taken to solve the problems has also been dramatically reduced. Executives can focus on more important tasks of the Company.

Marketing and management team also gain from efficient Customer Support. While marketing team can take up more assignments and provide quicker and efficient services, higher satisfaction on customer part will also lead to lesser customer churn and hence greater retention.

Eventually Management gets satisfied with efficient customer support because of reduced churn, increased customer focus and most of all greater efficiency.

Outbound Call center

An outbound call center is one in which call center agents make outbound calls to potential customers on behalf of a business or client with the intention of selling products or services to the individual.

Calls made from the outbound center can include telemarketing, sales or fund-rising calls as well as calls for contact list updating, customer retention campaigns, sending messages or reminders, surveys or verification services. Telemarketing is one of the important features of outbound call centers.

The use of outbound call center is undergoing enormous growth due to importance attached by companies to customer care, telemarketing for product offerings, growth of direct marketing etc. Telemarketing is growing and information lines are forming part of many product service offerings. The growth of direct marketing has also contributed to the popularity of outbound call centers as a means of reaching targeted customer bases.

An outbound call center is a highly-fluid and fully-functioning body where many outbound agents do one major task of calling prospective customers, promote the company's products or services, and do relevant political or public opinion surveys. Other vital functions such as lead generation, sales generation, product promotion, credit and account collection, fund raising, and research or survey campaigns for political or social purposes, can be efficiently handled by an outbound call center.

Outbound Call Centers depends on the technological solutions, extensive experience, quality assurance programs and commitment to customer service excellence that further ensures maximum results from the direct marketing efforts for its success. The business depends on three basic things training, research and persuasion.

An outbound call center allows its client companies to generate significant levels of telephone transactions through its outbound sales or marketing agents, without the need to worry about other issues such as hiring new workers, instituting additional compensation or giving other regular employee benefits. An outbound call center will provide firms with the best and most efficient outbound sales personnel, without having to personally train them.

Outbound Call Centers allow businesses and organizations to widen their market reach, in a cost-effective and efficient manner. Through the help of expertly-trained outbound call agents, a firm would be able to deliver its message to prospective customers as well as widen its market vase. We all know that how competitive the business environment is today; therefore it surely would be a major advantage if a firm employs the services of an outbound call center, to ensure that they get a clear edge over their competitors.

Inbound call center

Inbound customer service call centers will receive all incoming phone calls that are related to a product whether it's an order, question, payments or complaint. This is seen as a better and improved approach to voice mail.

Customers have repeatedly complained of the voice mail system and have an evident preference to speak to a live person instead of leaving a message on an answering machine. Customers feel like they are not important as a customer when it seems that no one will speak to them.

Inbound customer service gives the customer the satisfaction of speaking to someone and to have their requests recognized by the company on a personal level. Inbound call centers do not make outside calls. They simply answer the phones of incoming calls.

Inbound customer service centers will typically work 24 hours a day, seven days a week. This helps a company keep from missing customers due to time zones. This also increases sales. Customer support has become an essential for the success of organization. It is for this reason that Inbound call centre have made their place. In a world of ruthless competition, survival is the keyword which involves not only a lively and dynamic attitude while carrying out business but also ensuring a flawless customer support service. This is why the need for an inbound call centre is inevitable.

Inbound call centers are the easiest way for companies to be reached by their customers. Customers can talk to representatives directly to get whatever they need. Many companies use the Centers as a spot to make sales and let customers place orders. Other companies use calls Centers as places where customers can get help with problems. That could mean either a technical problem with a product or a problem with a reservation for a hotel room.

Inbound call centers often record calls or write down notes from every call to have better Customer Relations Management. By keeping track of the problems that people have, companies are able to stop these problems from happening in the future. They also have records of transactions and what was said if the customer is interested.

Inbound call Centers will always respond to the clients, customers or prospects in a timely, polite and professional manner. Inbound Call Centre use their experience to help us make our business more successful. Inbound telemarketing allows us to be confident when we are away from our office, without worrying about our business knowing that our calls are being answered promptly, professionally, and courteously.

Customer Assistance Center to satisfy our esteemed customers

A specialized Customer Assurance team is specially created to make an each and every customer happy after calling our Center. The team of specialized executives work with only one objective in mind and that is to deliver the services in such a way that whatever be the query of the customer, it gets resolved effectively.

Customer Assistance Center has to work with only one goal in mind that none of the customers should return unhappy. Even if a customer did not receive a satisfactory reply in the past and hence had a bad experience then also we want that customer to revert back to us so as to make amends for our past mistakes.

Our Customer Assistance Center stands by the customer to provide our valuable assistance at all times. Whether it is 12 in the noon or midnight our executives are available 24x7x365 to guide the customers through their state of the art services at any point of time.

For attaining this level of efficiency, we have trained professionals who through their proper guidance and knowledge make the executives understand about the product or services related problems and their effective solutions. All problems briefed by the client are based on past experiences and such problems are just not the same in every case. Moreover no two callers are same. Therefore, executives have to be trained enough to understand the problem of the caller and accordingly resolve the issue in the caller’s language only. This is where our customer assistance center has generated superiority as regards our clients.

These executives at our end are dedicated executives who are willing to offer their services in an effective manner and are always ready to help their customers through the proper channel of customer assistance center. Many a times the customer is hard and tough to not take up to any resolutions then supervisors come to their rescue and make the tough customer resolve to his or her problem in soft and assertive tone.

Customer Assistance Center works to provide total customer support thereby writing down the rules for total efficiency in network. We have resource back-up also to get the client moving quickly and profitably.

Contact Center efficiency earmarked by Vishnu Solutions

Whatever we do or perform, it has got to be the best. It is with this motive that we established ourselves amongst some of the leading Contact Centers. In fact our customers are all International customers and they have to be serviced with more than their capacity. It was achieved through various means which include improving the quality of training and its consistency through training, coaching and monitoring programs. This process of mentoring always leads customer satisfaction.

By utilizing and integrating the approaches, it is made possible to identify and apply contact centre technologies and subsequently providing state of the art technologies. For any contact center to be successful, it is extremely important to create a 3600 view of daily, weekly and monthly report so as to analyze what is being achieved and what has to be achieved in forthcoming days.

All these activities are to enhance revenue opportunities which in turn are made available through improvisation of call handling training, its scripting and effective coaching. Contact Center provides results in the real world challenges. As a leading contact center, Vishnu Solutions is adequately equipped with technology, and resources for providing state of the art services to the respected clients and their esteemed customers.

Through our class-room and web based training courses we ensure that team is utilizing the capabilities of the contact center at the best.

Vishnu Solutions is able to provide its services as one of the best Contact Centers in such a way that all the activities are performed according to the clients’ specifications and interests.

Since customers are the sole medium of retention, to boost up sales, so these are served with utmost priority and respect. It is not a special task for Vishnu Solutions to perform. Rather it is a sort of ongoing process that has been put forth on an individual basis to meet the client’s individual requirements.

No two processes are the same and that is what Vishnu Solutions always keep in mind while getting the relevant task executed at any point of time. It is through diversity in its functions that Vishnu Solutions prove to be one amongst the best.

Call Center solutions with constant up gradation in technology

Vishnu Solutions provides solutions through integrated techniques and constant up gradation of their techniques. One of the best e-CRM services are provided by utilizing one to one experience across every point of customer relationship lifecycle. It is through unique way of constantly reducing the cost due to higher services and improved strategies that Vishnu Solutions provide the best Call Center Solutions.

Management enforces tough and disciplined techniques which improve service quality and lower the cost of services, achievable through In-depth employee training and continuous technological improvement. The Company pays particular attention on monitoring and measurement of agent’s performances.

Call center solutions are providers of some of the best customer services and are efficient, producers of multiple campaigns simultaneously. To support services, globally, our call center solutions have an experience in providing best overall services to the customers of our respective clients. For this purposes, Vishnu Solutions work closely with clients to understand their processes and quality requirements. A key to all activities is prepared with every minute detail and subsequently training content is prepared for providing appropriate contents and finally implementation of all the quality guidelines so that all the procedures are delivered with quality services.

All the procedures are followed on the basis of full efficiency so that no mistakes are made while executing any activity. To obtain maximum efficiency and job satisfaction, it is better to integrate inbound and outbound processes along with total customer management.

Appointment selling, Database management, loyalty programs are some such programs which are call center solutions to their respective client. There are ways to precede towards their effective goals in case of customer care solutions.

Our business to business and business to customer outbound and inbound applications are Customer acquisition, Customer activation, lead generation, customer services, customer retention, surveys and polling and eventually cross-selling for effective Call Center Solution.

There are ways to maximize the value of phone calls to obtain and develop long lasting relationship. These include Multi-branching, Scroll bars, pop-up screen external database look-up, choice boxes, productivity and result through quality.

Through our services we ensure accuracy, quality and timely efficient delivery of our reports.

Procurement Outsourcing is strategic business opportunity

Few years back, procurement outsourcing was considered as a back-office activity. Now it is one of the strategic businesses activity-essential for success of any business unit.

Outsourcing creates competitive advantages for a particular business unit. Procurement denotes higher efficiency in work and better work opportunities.

Strategic approach to procuring a particular business activity or more provides differential approach towards that particular activity. Three main factors direct a company for procurement outsourcing that include cost reduction, higher efficiency and edge over competitors.

Cost reduction is through outsourcing the non-related activity from some other business unit, thereby saving upon cost of operations for performing such task.

Higher efficiency is achieved because the outsourcing Company can perform such activity better than others. Cost factor is judged, beforehand, therefore there is better allocation of funds.

When a company reduces cost and performs a task with higher efficiency, then it’s imperative that a Company creates edge over others.

Procurement Outsourcing is strategic for growth of a particular business and makes it rank high amongst competitors.

Benefits of Business Process Outsourcing

BPO as expanded sounds as Business Process Outsourcing and can be aptly defined as the act of utilizing the services of a third party by a company in order to perform its back office operations that might be payroll administration, customer helps desks or call centers, tele-marketing, accounting, billing; the list is endless.

In a globally competitive business environment, outsourcing has become a business necessity. Corporate have realized the importance of outsourcing, which is important to retain their competitive advantage. The outsourcing industry, though driven by technology is highly people-centric. The outsourcing service provider has to continually strive to move up the value chain of the BPO-process, not only to maximize the returns, but also to provide value-addition to the client.

Business Process Outsourcing includes the following areas Back office operations, Customer Relationship Management, Call Centers and tele-marketing, Tele-servicing and product support, Payroll maintenance, Finance, Accounting and billing, Human Resources, Logistics Management, Supply Chain Management, Medical transcription, Insurance Claims Processing, Legal database maintenance and a lot more.

In general a person with any graduation can join the BPO. Some BPO's like to take people with MBA but then again the specialization are of an individual hardly makes any difference. This is the industry; where there is no reference checks and very often people don't even specify there exact age.

There are different types of BPOs like healthcare BPOs, transaction processing BPOs, human resource BPOs, media and entertainment BPOs and so on. The working conditions vastly differ in each one. For example, at a healthcare BPO, a medical language specialist does the transcription. Different kinds of BPOs require different skills.

BPOs provide proper health care facilities, work environment, and recreational activities for the employees. They provide sufficient breaks between the login hours. Many BPOs provide indoor games such as balls, carom boards, chess, etc. to their employees on the floor to remove the monotony of the job.

The BPO industry has flourished at a frantic pace in the last few years and companies have ended up with huge savings by being a part of the industry. By outsourcing their back office business processes, companies can cut costs, better concentrate on their core businesses and strengths, ensure better customer satisfaction and in a way get an edge over their competitors.

A report suggests that US firms have saved nearly $8 billion through outsourcing to third world nations like India. Benefits derived from BPO Services can be summarized as follows: Increase productivity, Cut operational costs, Provide better service, save costs, improved accountability.

Call Center services with optimum pricing and maximum efficiency

Call Center services are mostly customer oriented and no two customers are alike. In fact every second customer has same query in a different way altogether. It is the task of the trained executives to satisfy the customer call in the best possible manner within the given resources. It is this unique quality of the Call Center services that makes it stand out amongst its competitors.

With the coining of term "call center", customers got obviously related to them without any effort. In fact all the call center services are aimed at delivering added value to customers at every stage of customer life-cycle, say from acquisition to cross selling and from customer care to help desk.

Since call center is a service based, so their executives play a crucial role in personalized and effective delivery of services. Hence, by way of working closely with esteemed clients, it gets easier to understand the processes and quality requirements. And for proper delivery of results, call center works with proper mapping processes, developing training content and implementing quality guidelines as per client’s specifications.

The various activities included in customer relationship management include technical support, accounts management, complaint resolution, satisfaction programs, after hours support, account status, and help desk. These services not only require efficiency with alertness but also long working hours because all the clients’ dealings are with International customers.

In case of direct response related activities which include registration, lead capture, dealer locator, product enquiries, product launches, and cross-sell activities, moist call center services are theoretical in nature wherein there is a lot of information to be delivered to the customer so lots of patience is required on part of executives. These processes of call center activities are dealt with maximum efficiency. In simple terms there is just no compromise attitude as far as customer services are provided.

There is yet another field through which our services are utilized in benefitting the customer. These include surveys, lead generations, promotional schemes, and subsequently database management to prepare a comprehensive report based on customer responses to equip our clients with first hand qualitative information.

We integrate inbound and outbound processes with total customer management through our Call Center Services, and all the services at available at optimum cost to our clients.

Call center outsourcing

A company who is outsourcing the services is on a look-out for many factors that will be useful in the provision of effective sale results. Most small and medium sized Companies are outsourcing a call center to generate sales and provide services to their current customers as far as technical support and customer support issues are concerned.

There are some large business units who have their own call center outsourcing units as they have time, money and space to carry out such short term operations. However, other smaller units opt for outsourcing their call center requirements. With this in mind these call centers are studied as against other call centers are chosen based up on services and set-up.

Cost is the first and foremost factor to consider in the call center outsourcing of their contract services. However, Companies do not compromise on the quality of work even if the cost is less and services are not up to the mark. It’s not the case that the company will compromise on the job done due to the cost factor.

For this very reason, call centers are set to provide sales related services such as to increase the sales, enhance customer satisfaction thereby retaining customers and limiting customer churn.

There are certain set parameters which have to be kept in mind before outsourcing the services. These include a proper set up of the entire basic infrastructure. Suppose there is an outsourcing project of after sales services, then a complete knowledge of the product should be delivered to the executives working on a project. Similarly, a set of trained professionals should carry out the task by delivering exact problem to the technicians and getting the job right.

Lack of support services for the desired outsourcing firm will yield in unorganized data and incomplete project. This in turn will harm the outsourcing firm rather than generate proper results.

At www.vishnusolutions.com , we aim to provide with the latest amenities and infrastructure to combat any kind of technical difficulty. This is supported by complete software for the development of the project. A team of trained professionals are always there to assist the executives to carry out their work effectively. Also a project report is always prepared based on the responses of the customers. Each and every executive is supposed to write down the feed-back of the customer to make a genuine report and reach to a proper conclusion.

this is how the effective Call Center Outsourcing activity is concluded.

Business Process Outsourcing – A fast growing sector

The term BPO stands for "Business Process Outsourcing" and is better known as simply "outsourcing" It is basically the process by which a company can delegate certain functions of their business to a specialized organization that can get it done more cheaply, quickly and efficiently. BPO services have been the latest mantra in India today.

The BPO boom seems to be increasing everyday with more and more companies deciding to follow the race, making conditions really viable for a positive growth in the BPO industry.

Business Process Outsourcing is one of the fastest growing segments of the Information Technology Enabled Services (ITES) industry. It has hit the top on their list today. The basic of BPO services is specific and definite, do what we can do best and leave everything else to business process outsourcers. Companies are moving their non-core business processes to outsource providers. BPO saves precious management time and resources and allows them to focus while building upon core competencies. In other words BPO services can be defined as a strategic management tool that can help organizations to improve process level efficiency and effectiveness, as well as reduce costs.

Another great BPO benefit is that it helps companies to focus on core areas. Companies generally outsource processes to reallocate accountability and control costs. Thus the management is in a better position to focus on core areas, and not keep itself engrossed in other areas. Outsourcing also helps companies to avoid capital expenditures, which is in particular important in non-core areas that may need new systems and up gradation. By and large, companies only want to spend money on core areas.

Business Process Outsourcing provides quantifiable benefits through improved efficiencies, lower overhead, reduced payroll and benefit expenses, and fewer capital investments. Other BPO benefits include assurance of best practices, skills and technology. It is important to note that BPO provides access to proprietary workflow systems, process reengineering skills, and innovative staffing and delivery models, coupled with world-class technology delivered by experts. Another benefit of BPO is reduction in costs.

Business Process Outsourcing is the act of giving a third-party the responsibility of running what would otherwise be an internal system or service. For instance, an insurance company might outsource their claims processing program or a bank might outsource their loan processing system. Other common examples of BPO are call centers and payroll outsourcing.

Call Center Customer Service

Vishnu Solutions is one of the most reputed call center service providers which are constantly up grading itself to position themselves as the best service providers. We work to improve satisfaction of our customers through internal knowledge. There are specific ways that are involved in integration of systems and knowledge into the workflow for contextual learning.

There are a few specific measures adopted by the team of employees to orient the task assigned to them and execute them with proficiency. These include increasing the sales through proper knowledge of products, service and promotions. We aim to be ultra-competitive via reduction in cost structure and achievable only when we have just appropriate staff.

We work to build customer satisfaction at every level of marketing so as to imbibe loyalty in the minds of our client and make way for future revenues through loyalty. By improvising our call performance, we aim to reduce the calling time and also create more time for greater number of calls.

The in-house training center is so proficient in training the staff that they deliver maximum knowledge in least possible time. Through this process they are actually developing professionalism in the company. The reason being time taken for any kind of launch creativity is comparatively lesser than the usual time. Even training is a constant process so as to make the executives review their performances regularly and do their appraisal as well.

Our Company seeks employee satisfaction and constantly works upon to motivate them into completing their jobs with high efficiency so as to meet the clients’ requirements within the stipulated time period. Also the motivational level is maintained to satisfy the employees’ both in terms of pay package and incentives.

Vishnu Solutions offers complete solutions to maximize their client’s opportunities for acquisition, retention and growth of the relevant Customer Support base. Whether its customer acquisition, cross-selling of products, customer care or help-desk activities, we distribute value added services at every stage of the life-cycle of customer satisfaction.

Vishnu solution ensures full proficiency in accuracy, quality and delivery if reports. Quality calling and call optimization along with blind monitoring facility helps to deliver maximum quality and hence achieve absolute customer service satisfaction.

Call Center Inbound services

Vishnu Solutions aim to provide inbound services to their clients through their services and networking so as to develop best possible solutions to their clients. For consistent call center inbound services, a team of professionals and well trained executives have come a long way to build the desired portfolio for their employer. For this purpose executives are serving 24x7x365 days and are building to create a niche for their customers.

Many International Companies maximize their effort, time and money by utilizing the services offered by their inbound call center service providers for direct marketing. Hence, call center inbound service are aimed at improvising the direct marketing techniques. These services are also offered to improvise upon the technical support team.

To create a complete fool-proof high efficiency network, it is essential to often record calls and takes down notes on a regular basis. These help in tracking the problems of customers and convey such problems to the respective clients so that all such problems are sorted out and not repeated in future.

It is always better to assign direct selling campaigns to the inbound call centers as they have a team of professionals handling these jobs at regular intervals for their different clients. Also the concentration towards the core business brings better results for the company. Hence, assigning inbound call centers for imparting inbound services not only saves money but also time and effort on client’s part.

As far as after sales service network is concerned, Vishnu Solutions is on a pathway where clients invariably confide in our inbound services of feedback generation from the clients and also solve any type of problems arising after usage of services and products.

The USP of Vishnu Solutions is that the calls are taken and answered promptly, professionally, and courteously. Along with this, our inbound telemarketers confidently take up the calls due to complete knowledge of product and services. This kind of confidence is a gift of proper training by the professionals within the specified period of time. Through our Inbound Call Center Service, a client never feels insecure even while they are away from the office. Such is the quality of services offered by Vishnu Solutions inbound call center.

BPO Services in Vishnu Solutions

Vishnu Solutions was established by Bajoria group of Industries who diversified their business plan from Finance and Agric-Sector to BPO services. Through our end to end services we aim to provide outsourcing solutions via integrated IT solutions. Vishnu Solutions aim to reduce costs, enhance effectiveness and optimize business processes with respect to the client’s requirements.

At the BPO service center in Kolkata, India, combine people, process and technology to provide best eCRM services across the globe. Several Global Forums have recognized our business solutions and leadership. We are serving the Global customers through the excellence in our services and attitude.

There are many industries for us to cater to and we have been doing our job with utmost excellence and long term relationship. These industrial customers include: Automotive Sector, Banking and Capital Market, Communication Service Provider, Energy and Utilities sector, healthcare, insurance, Life Sciences, Manufacturing, Media and Entertainment, Retail and consumer packaged goods and many more.

Through our functional specialties we are providing BPO services to Business platforms that are in dire need to introduce and sell the products, Customer service outsourcing, finance sector for monetary solutions, and then subsequently providing accounting methodologies. Other functional fields include human resource outsourcing, legal services, order taking and execution and many knowledge based services. Then there are sourcing and Procurement outsourcing services which are also executed efficiently through our executives with utmost professionalism.

Vishnu Solutions BPO services combine domain expertise, ultimate process skills, and up to the mark technology to execute world class process technology.

Vishnu Solutions is providing outbound and inbound call center services to their International esteemed clients and provide value added high quality Business Process Outsourcing solution. We are fulfilling cost effective BPO service demands so as to improve upon the cost factor and the budget portfolio.

Through our marketing, finance and human resource techniques we aim to provide all the services in a cost effective manner resulting in winning the acclaim of the serviced client. These BPO services not only improve up on the cost factor but also improve service quality building a sort of long term relationship between the client and the BPO service offered.

BPO Services in Vishnu Solutions

Vishnu Solutions was established by Bajoria group of Industries who diversified their business plan from Finance and Agric-Sector to BPO services. Through our end to end services we aim to provide outsourcing solutions via integrated IT solutions. Vishnu Solutions aim to reduce costs, enhance effectiveness and optimize business processes with respect to the client’s requirements.

At the BPO service center in Kolkata, India, combine people, process and technology to provide best eCRM services across the globe. Several Global Forums have recognized our business solutions and leadership. We are serving the Global customers through the excellence in our services and attitude.

There are many industries for us to cater to and we have been doing our job with utmost excellence and long term relationship. These industrial customers include: Automotive Sector, Banking and Capital Market, Communication Service Provider, Energy and Utilities sector, healthcare, insurance, Life Sciences, Manufacturing, Media and Entertainment, Retail and consumer packaged goods and many more.

Through our functional specialties we are providing BPO services to Business platforms that are in dire need to introduce and sell the products, Customer service outsourcing, finance sector for monetary solutions, and then subsequently providing accounting methodologies. Other functional fields include human resource outsourcing, legal services, order taking and execution and many knowledge based services. Then there are sourcing and Procurement outsourcing services which are also executed efficiently through our executives with utmost professionalism.

Vishnu Solutions BPO services combine domain expertise, ultimate process skills, and up to the mark technology to execute world class process technology.

Vishnu Solutions is providing outbound and inbound call center services to their International esteemed clients and provide value added high quality Business Process Outsourcing solution. We are fulfilling cost effective BPO service demands so as to improve upon the cost factor and the budget portfolio.

Through our marketing, finance and human resource techniques we aim to provide all the services in a cost effective manner resulting in winning the acclaim of the serviced client. These BPO services not only improve up on the cost factor but also improve service quality building a sort of long term relationship between the client and the BPO service offered.

Vishnu Solutions a leading BPO Company

Since last two decades, BPO Companies are making their marked presence felt by incorporating young, inexperienced, English speaking, low cost executives who are trying to make some good, money straight after their college life.

Vishnu Solutions is one of those versatile Companies who have been constantly servicing their International clients through their up to date services and meeting the clients’ requirements. They are contributing to the Indian Society by bringing the outside money to give jobs to Indian executives and professional.

BPO in India started getting prevalent in early 90s and now it has grabbed major market share amongst the BPO activities outside U.S. several IT industries have plunged themselves into this pool of BPO activities due to huge amount of generation of finances without putting up much effort. Of course a great amount of infrastructure is required to make way for the efficient functioning of the BPO.

Vishnu Solutions along with other BPO Companies are contributing to the swelling of the GDP of the country. The Company Vishnu Solutions is gaining importance due to its leverage to:

Low Cost expertise
Control on operational cost
Consistency in product improvement in respective field
Transparency in transactions and accounting procedures
World class Human Resource management
Focus only on core business

There are some leading BPO Companies which give constant competition to Vishnu Solutions yet this Company is striving to rank amongst the top class BPO Company.

The various Bpo Service provided by Vishnu Solutions are customer care of the respective clients; back office processes including technical support, collections, transaction process, data processing and lot more. Company provides services in almost all the possible fields like accounting, Finance, Banking, Mortgage, Lending, Collections, Real Estate, Loans, Retail, Software Development, Media and Publishing, Travel and Transport and a lot more. The gist is that Company is providing the best possible services to promote the products and services as per Client’s specifications.

Vishnu Solutions is rendering the best possible services to the International Clients and is generating confidence through outsourcing of jobs. Quality of work and deadline submissions is two major criteria through which our Company is constantly thriving towards greater success.