Call Center solutions with constant up gradation in technology

Vishnu Solutions provides solutions through integrated techniques and constant up gradation of their techniques. One of the best e-CRM services are provided by utilizing one to one experience across every point of customer relationship lifecycle. It is through unique way of constantly reducing the cost due to higher services and improved strategies that Vishnu Solutions provide the best Call Center Solutions.

Management enforces tough and disciplined techniques which improve service quality and lower the cost of services, achievable through In-depth employee training and continuous technological improvement. The Company pays particular attention on monitoring and measurement of agent’s performances.

Call center solutions are providers of some of the best customer services and are efficient, producers of multiple campaigns simultaneously. To support services, globally, our call center solutions have an experience in providing best overall services to the customers of our respective clients. For this purposes, Vishnu Solutions work closely with clients to understand their processes and quality requirements. A key to all activities is prepared with every minute detail and subsequently training content is prepared for providing appropriate contents and finally implementation of all the quality guidelines so that all the procedures are delivered with quality services.

All the procedures are followed on the basis of full efficiency so that no mistakes are made while executing any activity. To obtain maximum efficiency and job satisfaction, it is better to integrate inbound and outbound processes along with total customer management.

Appointment selling, Database management, loyalty programs are some such programs which are call center solutions to their respective client. There are ways to precede towards their effective goals in case of customer care solutions.

Our business to business and business to customer outbound and inbound applications are Customer acquisition, Customer activation, lead generation, customer services, customer retention, surveys and polling and eventually cross-selling for effective Call Center Solution.

There are ways to maximize the value of phone calls to obtain and develop long lasting relationship. These include Multi-branching, Scroll bars, pop-up screen external database look-up, choice boxes, productivity and result through quality.

Through our services we ensure accuracy, quality and timely efficient delivery of our reports.